Shipping policy

Shipping Policy

Last Updated: October 2026

At Carwaar, we aim to deliver your orders safely and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered to our customers.

1. Shipping Locations

Currently, Carwaar offers shipping across serviceable locations in India. Delivery availability depends on the customer's PIN code and courier service coverage.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful payment.
Orders placed on Sundays or public holidays may be processed on the next business day.
Processing time is separate from delivery time.

3. Estimated Delivery Time

Standard Delivery: 5–10 business days after dispatch.
Remote locations: Delivery may take additional time.
These are estimated timelines and may vary depending on the destination and courier partner.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before completing the order.

Any free shipping offers will be communicated clearly on our website and will be subject to the stated conditions.

5. Order Tracking

Once your order is shipped, tracking information will be shared through your registered email or phone number, wherever available.

Customers can use the tracking details to monitor their shipment.

6. Shipping Delays

Delivery may occasionally be delayed due to weather conditions, courier disruptions, public holidays, operational issues, or other circumstances beyond our control.

We will make reasonable efforts to assist customers in such situations.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details, including their complete address, PIN code, email address, and contact number.

Carwaar cannot guarantee delivery if incorrect or incomplete information is provided.

8. Damaged or Missing Packages

If your order arrives damaged or appears to be missing, please contact our support team with your order details and relevant photographs within 48 hours of delivery.

We will review the concern and assist according to our applicable policies.